- Refund and Return Policy
Refund and Return Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, you should mail your product to: 27 Havlin St East, Kennington Victoria Australia 3550
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Our lifetime common sense guarantee covers your strap from issues with workmanship under normal use conditions. It does not cover any equipment the camera was carrying or normal ageing of leathers.